Whatsapp for Business
Whatsapp for business came into existence in January 2018. Whatsapp launched this app for small businesses. Earlier it was available only for play store, but now it’s available for both IOS and Google Play.
Features of Whatsapp for Business
1. Business Profile
Create a business profile with all the details about your business like- name, address, business description, email address, etc.These details help your customers to get a detailed information on what your business is all about and when they text you it would seem professional to them.
2. Instant Replies
Quick and instant replies feature offered by WhatsApp business App let’s you send the replies instantly without typing long texts. This helps you in resolving and easily answering the questions of yoyr customers and queries of the new visitors.
[Source: Whatsapp business]
Whatsapp for Business offers you to organize your chats and your contacts in a more professional way than in the normal WhatsApp app. This business app has given you this feature so that you can easily get your contacts and so that if you want to send a message to only suppose the jew customers, you can do that easily.
[Source: WhatsApp business]
4. Automatic Replies
You can also set an away message when you are unable to answer so your customers know when to expect a response. Or you can also create a greeting message to introduce your customers to your business. This would let your customers either new or returning to not get disappointed when you are unable to reply them.
[Source: Whatsapp Business]
Whatsapp for business porvides statistics to see how many messages were successfully sent, delivered, and read.
WhatsApp for business has given many features to give your business a good start and to seem professional to everyone. Other than this we have more topics for you all on WhatsApp for business:
#Reasons to use the WhatsApp for Business App